Terms of service

Terms of Service

Welcome to Orchid Row. These Terms of Service describe your rights and responsibilities when using our Services. By visiting or using our Services, you agree to be bound by these Terms and our policies.

1. Access and Account. By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction. You are responsible for maintaining the security of your account and all account activity.

2. Our Products. We strive to represent our products accurately. Colours or appearance may differ from how they appear on your screen. We may modify or discontinue any product at any time without notice.

3. Orders. Placing an order constitutes an offer to purchase. Your order is not accepted until Orchid Row confirms acceptance and processes your payment.

4. Prices and Billing. Prices are in USD and may change without notice; the price charged is the price at the time of order, as shown in your confirmation. Prices are exclusive of taxes and shipping unless stated.

5. Shipping and Delivery. All delivery times are estimates and are not guaranteed. Risk of loss passes to you upon transfer to the carrier.

6. Intellectual Property. All content on our website is owned by Orchid Row or its licensors. You may use the Services for personal, non-commercial use only.

7. Disclaimer of Warranties. The Services and all products are provided "as is" and "as available" without warranties of any kind, express or implied.

8. Limitation of Liability. To the fullest extent permitted by law, Orchid Row shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased.

9. Governing Law. These Terms are governed by the applicable laws of the State of New Mexico, United States.

10. Changes. We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

Contact -
Store name: Orchid Row
Company name: Nidalla LLC
Company Address: 2930 Claude Dove Drive APT 5, Las Cruces, NM 88011, United States 
EIN: 41-4066775
Phone number: +1 (575) 313-8693
Email: info@orchidrow.com 

Customer Service Hours
Mon–Fri 09:00–17:00 (EST)
Weekends Closed.
We aim to respond within 24 hours.